Quartzen workshop interior

about the workshop

Precision kept
in a quiet place.

Quartzen is a watch repair workshop established in Hua Hin with the understanding that good repair work takes time, and that time is worth taking.

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our story

How Quartzen came to be

Quartzen opened on Damnoen Kasem Road after its founder spent over fifteen years repairing watches in Bangkok — first in a larger shop, then independently. The move to Hua Hin was a deliberate one: a smaller town suited a smaller, more considered operation. Fewer customers, more attention per piece.

The name comes from quartz — the material at the heart of every battery-powered watch movement. It was chosen to signal something plain and direct: this is a workshop, not a boutique. The work here is physical and unhurried.

Most customers arrive because a watch they care about has stopped keeping time, or stopped running altogether. Some come with pieces that belonged to parents or grandparents. Others bring watches they've worn every day for years and want properly looked after. All of it is welcome.

The workshop handles three defined services: battery replacement with a water-resistance check, full mechanical movement servicing, and vintage piece restoration. The scope of each is clear, and the price is stated plainly. Nothing is dressed up or bundled to seem more than it is.

We do not advertise a quick turnaround as a selling point. A mechanical movement that has just been cleaned and lubricated needs several days on a timing machine before it can be called regulated. Cutting that step short produces a movement that looks serviced but runs unevenly inside six months. We don't do that.

Hua Hin has a mix of long-term residents and visitors. We see watches from Swiss manufacturers, Japanese microbrands, and the occasional Thai-market piece from decades past. The work suits all of them, as long as it's mechanical or quartz.

the people

Who you'll meet

PK

Prayut Kasem

Lead Watchmaker

Over sixteen years repairing mechanical and quartz movements. Handles full movement services and vintage restorations personally.

NW

Nattaya Wiroj

Workshop Coordinator

Manages incoming and outgoing pieces, customer communication, and the written condition records for each service.

ST

Somchai Tanarat

Parts & Sourcing

Sources replacement components from domestic and international suppliers, with a particular focus on period-correct parts for vintage work.

how we work

Standards we maintain

Visual inspection before quoting

Every piece is examined before a price is confirmed. Complications or damage not visible externally are noted before work begins.

Ultrasonic cleaning for movement parts

Disassembled movement components are cleaned in an ultrasonic bath to remove old lubricants and debris before reassembly.

Timing machine regulation

Serviced movements are measured on a timing machine across multiple positions over several days before being declared regulated.

Water-resistance checks

Any battery change includes a gasket check and a basic water-resistance test. Worn gaskets are flagged and can be replaced.

Photographic documentation

Vintage restoration work is photographed at key stages. The owner receives a copy as part of the finished record.

Secure storage while in service

All pieces left for service are stored in a locked cabinet. Customers receive a drop-off receipt and a service reference number.

Watch repair in Hua Hin — a considered approach

Mechanical watches are among the few objects in everyday use that reward patience more than speed. A well-serviced movement — fully stripped, cleaned with appropriate solvents, lubricated at correct points, and regulated on a machine — runs reliably for years. One that has been attended to superficially may appear corrected but will degrade faster, sometimes in ways not obvious until significant wear has set in.

At Quartzen, we take the view that the watchmaker's primary responsibility is to the object, not to a fast invoice. That means recommending only what is genuinely needed, being transparent about the scope of each service, and explaining the reasoning behind timelines that can seem long compared with consumer electronics repair. A typical full movement service at our workshop takes between two and four weeks. This is not a scheduling problem — it reflects the actual time required for thorough work.

We work on both quartz and mechanical pieces. Our vintage restoration service is designed for collectors and people who have inherited timepieces with personal significance. The approach in that context is conservative — preserving original character ahead of cosmetic improvement, and documenting each step so the owner has a record of what was done and why.

next step

Bring your watch in for a look.

No pressure. We'll examine the piece and tell you what it needs. The rest is up to you.

Contact the Workshop